Paige B. Stevens

Senior Technical Writer | AI-Driven Documentation Innovator | UX-Focused Writer | Content Strategist | Award-Winning Leader in Knowledge Systems

What I've Been Up to

Lately, I’ve been combining technical writing with UX thinking, agile practices, and a bit of generative AI magic. At symplr, I’ve worked side by side with designers and product teams to deliver clear, accessible UI content for new SaaS features—and led efforts to standardize and scale our content review process. I’ve also been diving into AI, building smart prompts and tools that automate release notes and create bite-sized help content that’s actually helpful.

Before that, I supported large-scale digital transformations, modernized API and developer docs, and built knowledge ecosystems from the ground up. Whether I’m embedded in a scrum team, mentoring other writers, or using analytics to fine-tune content strategy, I focus on making documentation work smarter—for users and for the teams behind it.

"You're not afraid to do what hasn't been done before or to improve the current way of doing things. Your determination drives continuous improvement in documentation, processes, and team efficiency.  Your work consistently delivers measurable results. I appreciate how you do all of this and toe the line with crafting delightful documentation experiences."

Suzette Boltz, Technical Writing Manager at symplr